Social Media Monitoring
1/20/2010
Abstract
Over the course of the last several years, the amount of user-generated content on the Internet has increased dramatically – both in sheer quantity and in variety of available formats. Traditionally, material on the Internet was produced only by those entities with access to the necessary web design tools and services; thus, in general, only governments, media outlets, corporations, and a limited number of individuals with knowledge of web markup languages had the ability to publish their content to the Internet.
Social Media Monitoring (1172KB .pdf file)